Booking FAQ | Autohost Questions | Reservation Experience


Breathe Easy Rentals is proud to announce our partnership with Autohost – a guest verification tool – to ensure both our Guests and Owners alike experience convenient and safe booking transactions. Since we don’t have a physical check-in, it’s imperative we have an ID on file as well as secure additional verification steps to protect your identity and credit card.

 Guest verification by Autohost FAQs

Why does Breathe Easy Rentals use Autohost?

We use Autohost for a number of reasons, the most important to help protect your identity from scammers. We’d hate for someone to have [unknowingly] stolen your credit/debit card information and try to book a free vacation.

What verifications are being run?

The verifications typically involve assessments like ID verification (just like at a hotel), credit/debit card validity, location analysis, etc.

Who has access to the information I provide?

Information collected is to be used for verification purposes only and is not shared with third parties.

Am I able to review Autohost’s Privacy Policy in full?

Of course, you may find their Privacy Policy here and review at your discretion.

How long is data stored within Autohost?

Data is stored for the minimum length of time required by local authorities and/or insurance providers.

Does Autohost share or sell personal data?

No! The information Autohost collects belongs to Breathe Easy Rentals, with Autohost acting as the data processor only.

Who has access to my information?

Only Breathe Easy Rentals has access to your data.

Where are Autohost’s servers located?

Autohost utilizes “serverless” technology. Although we do not use servers in the traditional sense, our computer and storage clusters are primarily located in the United States and Canada. All traffic is protected using TLS with 256-bit encryption keys when transmitted to the Autohost network.

How can I, the guest, request my data be deleted?

Guests who wish to have their information removed must send such requests via email post-departure to Breathe Easy Rentals directly.

Booking process – FAQ

How do I get the best deal?

Right here! #bookdirect! Avoid third-party listings sites with additional booking fees by making a reservation directly on our website. Check out our more detailed explanation about the benefits of booking direct here.

Can I add Travel Insurance to my reservation?

Yes! The option is available to you at time of booking, and we highly encourage purchasing the policy as you never know what could happen. Read more about our Travel Insurance plan here.

What is your cancellation policy?

Each property reserves the right to have their own custom cancellation policy. To review this information prior to booking, locate the vacation rental you are looking to reserve on our direct website. Toggle to the Policies tab.

When making an online booking, you must agree to the Terms & Conditions (including the cancellation policy) before confirming your reservation. It is your responsibility to review these terms prior to checking the box as read. 

After booking, you can review the cancellation policy to which you agreed to at time of booking by reviewing your signed Rental Agreement. 

Am I able to hold a property?

Due to the high-traffic of last-minute rentals, we cannot hold a property without a deposit. 

How much is the initial deposit? When is the final payment due?

Each property reserves the right to have their own custom payment/deposit policies. To review this information prior to booking, locate the vacation rental you are looking to reserve on our direct website. Toggle to the Policies tab.

When making an online booking, you must agree to the Terms & Conditions (including the cancellation policy) before confirming your reservation. It is your responsibility to review these terms prior to checking the box as read. 

After booking, you can review the payment/deposit policies to which you agreed to at time of booking by reviewing your signed Rental Agreement. 

When do I recieve the Rental Agreement to sign?

You will receive an AdobeSign email to electronically execute the required Rental Agreement shortly after the initial deposit is processed.

You have 24 hours to return this document otherwise your reservation can be cancelled with forfeiture of deposit paid.

Arrival day – FAQ

What are check-in & check-out times?

CONDOS: check-in is at 4p CT and check-out is at 10a CT

HOMES: check-in is at 5p CT and check-out is at 9a CT

Can I get into the property early?

Should the Property be available before scheduled check-in time, our team will  proactively contact you. There is a 50.00 early entry fee.

Please do not interfere with our Teams and apply pressure for early access. We have a very important job and busy schedule to follow, and disruptions to our processes can delay our teams in properly completing their tasks. If you enter the property early without authorization, you will be asked to leave until the Property is ready.

Unauthorized early access will result in a $200.00 plus tax fee automatically charged to the card on file. The only acceptable form of an authorized early access confirmation will be in written format (text or email) from the BE Team.

Where do I find directions to the property?

You will receive a series of text messages prior to arrival as well as an email a day or two prior to arrival with links directing you to our digital guidebooks. 

The address for the vacation rental is on the home page of this guidebook and connects directly to Google maps to ensure you have easy directions. 

You can also find the address to the home in the signed Rental Agreement on the first page under the deposit table.

Where do I find the WiFi info?

Your WIFI login is in your digital guidebook. We suggest taking a screenshot of this information prior to arrival.

Is there an After Hours line for emergencies?

For emergency services (ambulance, police, fire) please immediately call 911.

For safety/local authorities, search “emergencies” in your digital guidebook, and you’ll be taken directly to the section with local phone numbers. 

Our staff is only available for life-threatening/safety issues. Other non-emergencies are addressed during normal business hours.

Check out – FAQ

What time is check-out?

CONDOS: check-in is at 4p CT and check-out is at 10a CT

HOMES: check-in is at 5p CT and check-out is at 9a CT

What is the check-out checklist?

Before your departure, we would appreciate if you would take care of the following:

  • Set thermostat(s) to COOL | FAN AUTO | 72* F
  • Check all doors and windows to be sure that they are closed and locked.
  • Check underneath beds and in all drawers for your items. 
  • Do not remove bed linens – our teams will do this.
  • Towels should be placed in a bathtub/shower if wet, or in the bathroom floor if dry. 
  • All trash must be removed from the property. This includes bathroom trash.
  • Ensure all dishes are clean or are in the dishwasher left on a clean cycle. 
  • Do not discard the dish soap or laundry detergent bottles as we do re-fill these.
  • Move all furniture and items back to original locations.
  • Take all of your travel companions with you – leave no one behind.

For custom check-out lists, please see the laminated Welcome sheet that was on the kitchen counter/table upon check-in or search for “check-out” in your digital guidebook.

An additional cleaning fee will be automatically charged to the card on file if you leave garbage and/or dirty dishes.

And last but not least, one final step that is very important: shoot us a text to (850) 749-5221 that you have headed out! 

Re-book with Breathe Easy

We would love to have you stay again! In fact, every time you stay with Breathe Easy Rentals, you’ll get access to more free tickets for local activities through our experience program.

You can also book direct via our website, accessing the lowest rates: www.breatheeasyrentals.com